1. Acceptance of These Terms

These Terms and Conditions govern your use of the Better Plumbing website, services, and messaging programs.

By accessing our website, requesting services, submitting a form, scheduling an appointment, or opting in to receive communications from Better Plumbing, you agree to these Terms and our Privacy Policy.

2. Better Plumbing SMS Program

Better Plumbing offers an SMS messaging program for customers and prospective customers who voluntarily provide their mobile phone number and separately consent to receive text messages.

Depending on the consent option selected, messages may include marketing communications, non-marketing communications, or both.

3. Marketing Text Messages

Users who select the marketing SMS consent option may receive messages concerning:

• Special offers

• Discounts

• Promotions

• Seasonal offers

• Plumbing service updates

• Other marketing communications from Better Plumbing

Marketing consent is optional and is not a condition of purchasing any goods or services.

4. Non-Marketing Text Messages

Users who select the non-marketing SMS consent option may receive messages concerning:

• Responses to inquiries

• Estimate requests

• Appointment confirmations

• Appointment reminders

• Scheduling updates

• Service notifications

• Project updates

• Customer-care communications

Non-marketing consent is optional and is not a condition of purchasing any goods or services.

5. Consent to Receive Text Messages

By selecting an SMS consent checkbox and submitting the form, you authorize Better Plumbing to send the corresponding category of text messages to the mobile phone number you provided.

The marketing and non-marketing consent options are separate. You may select one option, both options, or neither option.

Consent to receive text messages is not a condition of purchasing any goods or services.

6. Message Frequency

Message frequency may vary depending on your inquiries, appointments, requested services, account activity, and communication preferences.

7. Message and Data Rates

Message and data rates may apply to messages sent to you by Better Plumbing and messages you send to Better Plumbing.

Contact your wireless carrier for information about your messaging or data plan.

8. How to Opt Out

You may unsubscribe from text messages at any time by replying STOP to any message received from Better Plumbing.

After replying STOP, you may receive a final confirmation message stating that you have been unsubscribed. You will no longer receive text messages from the applicable messaging program unless you opt in again.

9. Rejoining the SMS Program

After opting out, you may rejoin the Better Plumbing SMS program by submitting a new website form and selecting the applicable SMS consent option again.

10. Help and Support

For assistance with the Better Plumbing messaging program, reply HELP to any text message or contact us at (720) 416-7810.

11. Supported Carriers and Delivery

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery may be affected by your wireless carrier, device availability, network coverage, and other factors outside Better Plumbing’s control.

12. Privacy

Better Plumbing respects your privacy. Information collected through our website and messaging programs is handled in accordance with our Privacy Policy.

Mobile information, SMS opt-in information, and consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

13. Email Communications

Users who voluntarily subscribe to marketing emails may unsubscribe by selecting the unsubscribe link included in an email.

Service-related emails may still be sent when reasonably necessary to respond to an inquiry, manage an appointment, or provide requested services.

14. Website and Service Information

Information provided on this website is intended for general informational purposes. Service availability, scheduling, estimates, pricing, and project requirements may vary depending on the property and requested work.

Submitting a form does not guarantee an appointment, specific response time, service availability, or quoted price.

15. Acceptable Use

You agree not to misuse our website, forms, communications, or services, including by submitting false information, attempting unauthorized access, interfering with website functionality, or using our services for unlawful purposes.

16. Eligibility

You must be at least 18 years old or have the authorization of a parent, guardian, property owner, or responsible adult to request services or participate in our messaging programs.

17. Compliance With Messaging Standards

Better Plumbing intends to operate its messaging programs in accordance with applicable laws, carrier requirements, and industry standards.

You are responsible for providing accurate contact information and for ensuring that you are authorized to use the mobile phone number submitted.

18. Changes to These Terms

Better Plumbing may update these Terms periodically. Any revised version will be posted on this page with an updated effective date.

Your continued use of our website, services, or messaging programs after an update constitutes acceptance of the revised Terms.

19. Contact Us

Questions concerning these Terms or the Better Plumbing messaging program may be directed to:

Better Plumbing
242 Santa Fe Drive
Denver, CO 80223
Phone: (720) 416-7810